The following questions and answers have been comprised based on our most commonly asked questions concerning our email marketing services. If you have a question that is not listed on this page then please direct your inquiry to sales@clickthrough.com and one of our sales representatives will address your question as soon as possible.


Questions & Answers
1.) Can we supply you with our own email list for our email campaign?
No, we only use our own email lists because we know that the recipients have agreed to receive emails for that particular list.
2.) Do you offer smaller quantity test campaigns?
No. Marketing is only effective in volume and 300,000 is the smallest proven benchmark for effective email campaign results.
3.) What kind of results can I expect?
Due in part to the wide diversity of products and services that our clients promote, it is difficult to answer this question. Our clients typically see responses ranging from 2,000 to 6,000 click thrus per million emails sent. Your subject lines and the overall quality of your email will play a significant role in your click thru rate. Keep in mind that it usually takes 3-14 days to see the total response of your campaign.
4.) Can I target by gender or geographic location?
Yes, you can target these demograhics on our email campaign signup form.
5.) Can I track my email campaigns?
Yes. You can utilize third-party tracking utilities, such as G-Lock Analytics, to track the open rate through our control panel.
6.) After I order, how long will it take before my email campaign is
We will launch your email campaign within 5 business days from the date that you launch your campaign through our control panel
7.) Can I make changes to my email campagin order?
Yes, as long as we receive your request at least 24 hours prior to us queueing your campaign. If it's already queued, then we can't make changes as doing so would disrupt the scheduling process of our other clients.
8.) What will my email look like?
When ordering an email campaign via our website, you will be prompted to compose your email using our WYSIWYG editor. We do permit you to make changes to the email providing that you submit the changes at least 24 hours prior to us queueing your campaign.
9.) Are your email lists up-to-date?
Yes, we update our email lists on a daily basis. We are constantly expanding our email lists by acquiring new subscribers and immediately remove subscribers who have undeliverable email addresses or who opt out.
10.) Are you compliant with CAN-SPAM laws?
Yes. We comply with all the CAN-SPAM laws. We ONLY send emails to people that have subscribed to our lists. To comply, we include a disclaimer, a valid return email, a physical address, and an easy way to unsubscribe.
11.) Can I split test?
You can split test up to 3 subject lines per email campaign.
12.) Can I use a subscriber list signup form to create my own subscriber
Absolutely! In fact, we encourage you to do so and offer subscriber list signup form services. Please visit our subscriber list section for more information.
13.) Can I include more than one email list in my campaign?
Yes, you can include as many lists as you like. The number of email submits for the campaign that you ordered will be evenly divided amongst the number of email lists you select. So if you order a 300,000 targeted email campaign and you select three lists then we will pull 100,000 subscribers from each list.
14.) Should we promote the same product or service through additional
       campaigns, how can we be assured that you will not use the same        email addresses for those campaigns?
We track which emails were used with each campaign to avoid duplicate submittals.
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